Mitch Joel & Seth Godin, “CTRL ALT DELETE” | Talks At Google

When you set out to learn something new, how to do you do it? And when I say ‘something,’ I mean something BIG. Something that will change your life. Like the work you choose to pursue… If school isn’t an option, who will you learn from? I connected with marketing and never looked back at the […]

Read More
Chicago Content Strategists Meetup - Exploring Branded content

Chicago Content Strategists: Exploring Branded Content

I got in the game a bit late but I’m there now and I gotta say, Chicago Content Strategists MeetUp is a lot of fun. Tonight was my second time out and there’s more to come. Thanks VSA for hosting! We’re heading over to Leo Burnett for the next one and from the description, it […]

Read More

Customer Service Face Off: Verizon vs Comcast

This post is for my wonderful customer service rep at Verizon, Zack (or Zach). Customer service is an opportunity to make or break the reputation of a brand in the customer’s mind. And when shared with others, has the opportunity to spread that sentiment. I find that many have a difficult time dealing with resolving […]

Read More

A DRAMATIC SURPRISE ON A QUIET SQUARE

Big tip of the hat to Duval Guillaume Modem, the agency responsible for the incredible PR stunt published today. If you’re not one of the 3 million+ viewers of today’s, A Dramatic Surprise On A Quiet Square, you really should check it out. I have to admit, it’s been nice seeing fewer and fewer ‘viral’ video attempts […]

Read More